Privacy Policy

Welcome to Ask A Health Coach Tools (askahealthcoach-tools.com). Your privacy matters to us deeply. This policy explains what information we collect, how we use it, and the rights you have over your data.

1. Who We Are

Ask A Health Coach Tools is a holistic health coaching website operated by Rachelle, providing free wellness tools and personalized coaching services for people with ME/CFS, Long Covid, chronic fatigue, and related conditions. Our contact email is askahealth@gyhl.com.

2. Information We Collect

We only collect personal information that you voluntarily provide through our intake forms, newsletter signup, or direct email contact. This may include:

• Your name and email address
• Age range and biological sex
• Health information you choose to share (symptoms, diet, lifestyle, blood type if provided)
• Your healing goals and personal story (where applicable)
• Any messages you send to us by email

We do not collect this information through hidden tracking, automatic data scraping, or browser fingerprinting.

3. How We Use Your Information

We use the information you provide solely to:

• Personally review your intake form and email you a tailored sample plan within 1–2 business days
• Send you the newsletter content you signed up for
• Respond to your direct enquiries about coaching services or products
• Improve our tools and services based on aggregated, anonymized feedback

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. How Your Data Is Stored

Form submissions are processed and delivered via Formspree, a GDPR-compliant form-handling service. Newsletter signups may be stored in our email service provider's secure database. Email correspondence is stored in standard email servers protected by industry-standard security measures.

5. Cookies & Tracking

This site uses minimal cookies. We may use:

• Essential cookies needed for the site to function correctly
• Analytics cookies (e.g., Google Analytics) to understand how visitors use the site, in aggregated, anonymized form
• Advertising cookies (e.g., Google AdSense) which may display personalized ads. You can opt out of personalized ads at Google Ad Settings.

6. Third-Party Services

This site may include links to third-party services such as:

• Mystic Moon Memos (Shopify storefront for digital products)
• Formspree (form submission handler)
• Google AdSense (advertising)
• Google Analytics (visitor analytics)

These third parties have their own privacy policies. We encourage you to review them.

7. Your Rights (GDPR / CCPA)

You have the right to:

• Request a copy of any personal information we have about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Withdraw your consent for newsletter or contact at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, simply email us at askahealth@gyhl.com and we will respond within 30 days.

8. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it immediately.

9. Medical Disclaimer

The information provided through our tools and content is for general wellness and educational purposes only. It is not medical advice and does not replace professional medical care. Always consult a licensed healthcare provider for medical concerns.

10. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Significant changes will be communicated via the newsletter where applicable.

11. Contact Us

For any privacy-related questions or to exercise your rights, please email askahealth@gyhl.com. We typically respond within 1–2 business days.